Warranty Information
I stand behind all the pedals I build. If you buy one from me directly and find you want a different sound, I will accept all returns minus shipping up to 60 days after you purchase the pedal as long as the pedal is still in sellable condition (no massive scratches or broken parts). All my guitar pedals include a full warranty against defect for 3 years from the proof of purchase. If you have any problems at all, please contact me.
Shipping Information
ScreaminFX pedals usually ship within one business day of payment, Monday through Friday. Every pedal is packed with the same extreme care I use to hand build them. When you place an order, I will email you from ScreaminFX.com, please watch for this.
Backorders - I hand build each pedal and sometimes I do not have enough in stock. If an item is sold out, I update the quantity available and it will say sold out next to the price on that pedals page. Otherwise, it is in stock and ready to ship. If you order and it is out of stock, I will email you immediately if there is a delay in shipping and will let you know why. I will also let you know an estimate ship date. Each one must be tested and function exactly as I designed before it leaves the door.
Please email me questions using the contact form.
Domestic USA Shipping
All orders shipped within the United States will ship via USPS and it usually takes 2-3 days once it ships, or about 3-4 business days from when you place your order. I have found it to be the cheapest and fastest delivery method available but please contact me if you want something else.
Orders shipping within the United States with USPS Priority Mail will have delivery confirmation. USPS Priority ships with an estimated delivery time, but this is not a guaranteed shipping time. An automated email with tracking will be sent once the tracking number is assigned on the day of shipment. This number may be entered at USPS.com.
Please watch for an email from ScreaminFX.com when you order, I will send you updates, confirmations and may have a question about your address.
International Shipping
At ScreaminFX, international customers are very important and I ship a good number of pedals all over the world. I have probably shipped to your country already! I use extreme care in packing the box to make sure it makes it all the way to you. All shipments are insured in case of damage. I will email you with details, please look for an email from ScreaminFX.com. Here are the details:
There are two options for international shipping:
International First Class Mail - $20, usually 3-4 weeks but it could be longer depending on your country. This does not come with tracking and costs much less. Many people go for this option and it has always worked.
International Priority - $40, 6-10 business days. Much faster and comes with tracking but the cost is more. I use this one quite often as well.
Canada - $20, 6-10 business days. For some reason, UPS is cheaper to you guys and it arrives quickly. You are the only UPS country!
Important: International shipments are subject to import taxes by the destination country upon receipt. All payment for import taxes on international shipments are the sole responsibility of the buyer. This has never happened, but orders that come back to ScreaminFX as not claimed or refused by the customer will receive a refund for the product. Shipping will not be refunded in these cases.